Privacy Policy

1. Information We Collect
   We collect various types of information when you access and use our services, including but not limited to:
   • Personally Identifiable Information: When you register for our services or subscribe to the EVA DTS data analysis middleware service, we may request personal information such as your name, email address, billing address, and payment details.
   • Usage Data: We collect information about how you interact with our services, such as the date and time of access, the type of device used, pages visited, and other data related to your usage of our services.
   • EVA DTS Data Analysis: When using the free service or the middleware service, we collect data from the analysis processed through EVA DTS, which may include information related to input and output databases or files generated by the user while using our services.
   • Payment Data: If you opt for a paid subscription (monthly or annual), we collect payment-related information, such as credit card details or bank account information. This information is processed through secure payment platforms, and we do not store full payment details.
2. How We Use the Information
   We use the information we collect for the following purposes:
   • Providing Services: We use your personal information to create your account, process your requests, and provide access to the EVA DTS data analysis services, whether free or by subscription.
   • Improving Our Services: We use usage data and analysis results to improve and personalize the services we offer, optimize performance and functionality, and develop new features.
   • Billing and Subscription Management: We use payment information to process fees related to monthly or annual subscription services.
   • Communication: We use your personal information to send communications related to the services you have subscribed to, including important notices, updates, billing information, and other administrative messages.
3. Sharing Information
   Use of the API:
   When using our middleware services, information and analyzed data may be transmitted through our API for integration with other platforms. We ensure that any data shared through the API is processed in accordance with this Privacy Policy and will only be used for legitimate purposes to improve service delivery.
   Third-Party Service Providers:
   We may share your information with trusted service providers who help us perform functions related to the operation of our services, such as payment processing, server management, service improvements, or data analysis. These providers are required to comply with privacy and data security standards.
   Legal Obligations:
   We may disclose your personal information if required by law, in response to a legal request, or to comply with a legal process, such as a court order, subpoena, or similar legal procedure.
4. Data Security
   We take the security of your information seriously. We implement technical, physical, and administrative measures to protect personal data from unauthorized access, misuse, alteration, disclosure, or destruction.
   However, please note that although we take reasonable precautions, no data transmission over the internet or electronic storage system is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights and Options
   • Access and Correction of Your Data: You have the right to access, correct, or delete the personal information we have collected about you. To make these changes, you can log in to your account on our website or contact us directly.
   • Opt-Out of Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.
   • Account Deletion: You can request the deletion of your account at any time. Please note that by doing so, you will lose access to the services, and any information associated with your account will be deleted according to our data retention policies.
6. Data Retention
   We retain your personal data and data related to the services you have used for as long as necessary to fulfill the purposes for which it was collected, or as required by law or to resolve disputes and enforce our agreements.
7. Changes to the Privacy Policy
   We reserve the right to update this Privacy Policy at any time. Any changes to this policy will be posted on this page with a new effective date. We recommend that you review this page regularly to stay informed about how we are protecting your information.
8. Governing Law
   This Privacy Policy shall be governed by and construed in accordance with the laws of Perú. Any disputes related to privacy of information will be resolved in accordance with the applicable laws in that jurisdiction.
9. Contact Information
   If you have any questions about this Privacy Policy or how we handle your personal data, please feel free to contact us at:
   Goenlace SAC
   Address: Doña Cecilia #119 D 301, Santiago de Surco, Lima 15049, Perú
   Email: ayuda@goenlace.com