Privacy Policy
1. General description
Eva-dts wrote this Privacy Notice to explain how we may collect, retain, process, share and transfer your Personal Data when you visit our Sites or use our Services. This Privacy Notice applies to your Personal Data when you visit our Sites or use our Services, but it does not apply to websites or online services that are not owned or controlled by us, such as websites. or the services of other Users of Eva-dts.
This Privacy Notice is Designed to help you obtain information about our privacy practices and understand the privacy choices you have when using our Sites and Services. Please note that Service offerings may vary by region.
Contact us if you have questions about privacy practices that are not mentioned in this Privacy Notice.
2. What Personal Data do we collect?
When you visit our Sites or use our Services, we may collect information about you, including the following:
Registration and Usage Information: When you register to use our Services by creating an Account, we collect the Personal Data necessary to provide and enforce the Services you request. Depending on the Services you choose, we may request that you provide us with your name, postal address, telephone number, email address, and identifying information for create an account. We may request that you provide us with additional Personal Data when you use our Services.
Transaction Information and Usage Experience: When you use our Services or access our Sites, we collect information about the transaction as well. as other data associated with it. Some examples include Merchant Information, Device Information, Technical Usage Data, and Geolocation Information.
Information about your public profile and your friends and contacts - We may find it easier to help you transact with your friends and contacts if you decide to associate the information in your contact list with your Account or if your Account profile is publicly available. If you establish an account connection between your device or a social media platform and your Account, we will use information from your contact list (for example, name, address, and email address) to improve your experience when using the Services. When your Account profile is public, other users can find it by searching for your name, username, email, or cell phone number at Eva-dts, and confirm that it is you by viewing your photo. You can define your Account profile as private at any time in the Eva-dts settings.
Information you choose to provide to us in order to obtain additional Services or specific Online Services: if you request or participate in an optional feature of the Site, or if you request any enhanced Service or other optional feature, We may collect additional information from your data. At the time we collect the information, we will send you an independent notification in the event that the use of such information differs from the uses indicated in this Privacy Notice.
Personal Data about you if you use Non-Branded Services: Some Services are available without having to log in or create an Account. We will collect Personal Data when you interact with or make payments to businesses through our card payment services. For our unbranded payment services, your interaction is with the merchant on their platform. If you are an Account holder or later create an Account, we may collect information about unbranded transactions and associate them with your Account to enhance your customer experience as an account holder, as well; as well as for compliance and analysis purposes. If you are not an Account holder, we will collect and store all the information you provide, and we will use it in accordance with the provisions of this Privacy Notice.
Information about you from third parties: We obtain information from third parties (such as businesses, data providers, and credit bureaus) when permitted by applicable laws.
Other information we collect in connection with your use of our Sites or Services: We may collect additional information about you when you contact us or our Customer Service teams, or when take a survey we have sent you.
3. Why do we keep Personal Data?
We retain Personal Data to comply with our legal and regulatory obligations and for our business purposes. We may retain Personal Data for periods longer than required by law, if this is consistent with our legitimate business interest and if the law does not prohibit it. If your Account is closed, we may take steps to hide your Personal Data and other information, but we reserve the right to retain and access the data for the time necessary to comply with applicable laws. We will continue to use and disclose said Personal Data in accordance with the provisions of this Privacy Notice.
4. How will the Personal Data be Processed?
We may process your information for the following reasons:
To operate the Sites and provide the Services, including the following actions:
Make and send payments.
Authenticate your access to an Account.
Establish communication with you about your Account, the Sites, the Services or Eva-dts
Connect your Account to a third party's account or platform.
Perform creditworthiness checks and other financial solvency checks, evaluate applications, and compare information for accuracy and verification purposes.
Keep the financial information and the Account information up to date.
To manage our business needs, such as monitoring, analysis, and improvement of the performance and functionality of the Services and the Sites. For example, we analyze User behavior and investigate how they use our Services.
To manage risks and protect the Sites, the Services and you in order to prevent fraud by verifying your identity. Eva-dts's risk and fraud prevention tools use Personal Data, Device Information, Technical Usage Data, and Geolocation Information obtained from our Sites and from websites offering Eva-dts Services to help detect and prevent fraud and misuse of the Services.
To market Eva-dts products and Services with you, as well as as products and services of unaffiliated merchants. We may also Process your Personal Data to personalize the marketing content and experience of certain Services or Sites based on your interests when using Eva-dts and third party websites.
To provide personalized Eva-dts Services on third-party websites and online services. We may use your Personal Data and other information collected as indicated in this Privacy Notice to provide you with targeted views, features, Services, or offers on third-party websites. We may use cookies and other tracking technologies to provide these online services, or we may work with third parties (such as analytics or advertising businesses or companies) to provide these online services.
To provide you with options, functionality, or offers specific to your location if you chose for sharing your Geolocation Information through the Services. We will use this information to improve the security of the Sites and Services, as well as as well as to provide Services based on your location, such as advertisements, search results and other personalized content.
To comply with our obligations and enforce the conditions of our Sites and Services, such as compliance with all applicable laws and regulations.
To make it easier for you to find and connect with other people. For example, if you allow us to access your contacts, or when your Account profile is public, we may suggest connections with people you may know and help others connect with you to send you payments. by allowing them to find your profile when they search for your name, username, email or cell phone number on Eva-dts. We may also associate the information we obtain about you through your and your contacts' use of the Services, and through information provided by you and others, to suggest people who may be know or with which you may want to make transactions through our Services. Social media features and functionality designed to simplify your use of the Services with others vary by Service.
To respond to your requests, for example, to contact you regarding a question you have asked of our Customer Service team.
5. Do we share Personal Data?
We may share your Personal Data or other information about you with third parties in various ways, as described in this section of the Privacy Notice.
We may share your Personal Data or other information for the following reasons:
With other members of the Eva-dts corporate group: we may share your Personal Data with other members of the Eva-dts corporate group to, among other things, provide the Services you have requested or authorized; manage risks; help detect and prevent potentially illegal and fraudulent acts, as well as violations of our policies and legal agreements; and help us manage the availability and connectivity of Eva-dts products, Services, and communications.
With other companies that provide services to us: We may share Personal Data with third-party providers that provide services and perform functions under our supervision and on our behalf. These service providers may, for example, offer you Services, verify your identity, assist you in processing transactions, send you advertisements for our products and Services, or provide Customer Service.
With other financial institutions: We may share Personal Data with other financial institutions with which we have partnered to jointly create and offer a product. These financial institutions may only use this information to market and offer products related to Eva-dts, unless you have approved other uses. We may also share Personal Data to process transactions, provide you with benefits related to qualifying cards, and keep your financial information up to date.
With other parties involved in transactions when you use the Services, such as other Users, merchants and their respective service providers: we may share information about you and your account with other parties involved in the processing of your transactions. . This refers to other Users that I interact with, as well as as well as to businesses and their respective service providers when you use the Eva-dts Services. The information includes the following:
Account Information and Personal Data necessary to facilitate the transaction.
Information to help other participants resolve disputes and detect and prevent fraud.
Aggregated data and performance analysis to help merchants better understand Users and improve User experiences of use.
With other third parties for our business purposes, as permitted or required by law: We may share information about you with other parties in accordance with Eva-dts's business purposes or as permitted or required by law. This applies in the following cases:
To comply with a law, legal process or regulation, if necessary.
With police forces, regulatory entities, public officials or other third parties in connection with a subpoena, court order, or other legal process or requirement in accordance with the laws and regulations, or the laws and regulations of other jurisdictions that are applicable to Eva-dts or one of its subsidiaries; to comply with such laws or regulations; if we believe, in our sole discretion, that disclosure of Personal Data is necessary or appropriate to avoid physical harm or financial loss; or to report suspected illegal movements or to investigate violations of a user agreement.
To protect the vital interests of a person.
To protect our Services, rights and property.
To facilitate a purchase or sale of all or part of Eva-dts's businesses.
Regarding related services for purchases made through one of our Services.
To help assess and manage risks, prevent fraud against us and our Users, and prevent fraud involving our Sites or the use of our Services, including fraud that occurs between our business partners, strategic companies , or other individuals and businesses, or involves any of these.
With banking partners, as required by association regulations, for inclusion in the list of canceled businesses.
With collection and credit reporting agencies.
With companies with which we plan to merge or that may be involved in our acquisition.
To support our corporate governance, compliance and audit functions.
With your consent: We may also share your Personal Data and other information with your consent, for example, if you authorize your Account to be connected to third-party accounts or platforms.
In addition, Eva-dts may provide aggregated statistical data to third parties, including other businesses and members of the public, about how, when, and why. Users use our Sites and Services. This data will not personally identify you or include information about how you use the Sites or the Services. We will not share your Personal Data with third parties for their marketing purposes without your consent.
6. How do we work with other services and platforms?
An important benefit and innovation of the Eva-dts Services relates to the fact that you can link your Account with a third party account or platform. For the purposes of this Privacy Notice, an "account connection" with such third party is a connection that you authorize or permit to be made between your Account and an account, a payment instrument or a platform other than of Eva-dts that you legitimately control or own. When you authorize such connections, Eva-dts and the third party directly exchange your Personal Data and other information. Some examples of this type of connection are the following:
Link your Account to a social media account or social messaging service.
Connect your Account with an external data aggregation or financial services company, if you provide that company with your Account login credentials.
If you decide to create an account connection, we may receive information from the third party about you and how you use the third party's service. For example, if you connect your Account to a social media account, we will receive Personal Data from the social media provider through the account connection. If you connect your Account to other financial accounts directly or through a third-party service provider, we may be able to access your account balance and information about transactions, such as purchases and fund transfers. All information that we receive from a third party through an account connection will be used. so that this Privacy Notice is respected.
Information that we share with a third party based on an account connection will be used. and will disclose in accordance with the privacy practices of the third party. Before authorizing an account connection, you should review the third party's Privacy Notice that you will have. access to your Personal Data as a result of account connection. For example, Personal Data that Eva-dts shares with a third party's account or platform, such as a social media account, may also be shared with some other parties (for example, with the general public) at function of the privacy practices of the account or platform.
7. How do we use cookies and tracking technologies?
When you visit our Sites, use our Services, or visit the website of a third party to which we provide Online Services, we and our suppliers and business partners may use cookies and other tracking technologies (collectively, "Cookies ") to identify you as a User and to personalize your online experience, the Services you use, other online content, and advertisements. We also use Cookies to measure the effectiveness of promotions and analyze their information, mitigate risks, prevent possible fraud, and promote the security and trust of our Sites and Services. Certain aspects and functions of our Services and Sites are only available through the use of Cookies, so if you decide to disable or reject such Cookies, your use of the Sites and Services may be limited or disabled.
Do Not Track (DNT) is an optional browser setting that allows you to set your preferences related to tracking advertisers and other third parties. We do not respond to DNT signals.
8. How do we protect personal data?
We implement technical, physical and administrative security measures designed to adequately protect your Personal Data in order to prevent any loss, misuse, unauthorized access, disclosure and alteration. Security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are committed to protecting our systems and Services, you are responsible for safeguarding and maintaining the privacy of your passwords and your Account or profile registration information, as well as how to verify if your registered Personal Data are accurate and up-to-date. We are not responsible for protecting Personal Data that we share with third parties based on an account connection that you have authorized.
9. Can children use our services?
The Sites and Services are not directed to children under the age of 13. We do not knowingly collect information, including Personal Data, minors or other persons without legal capacity to use the Sites and Services. If we become aware that we have collected Personal Data from a child under the age of 13, we will delete it immediately unless we are legally required to retain it. Please contact us if you think we collected information from a child under the age of 13 by mistake or unintentionally.
10. What else should I know?
Changes to this Privacy Notice.
We may update this Privacy Notice from time to time to reflect changes we make to our company, the Sites, or the Services, or changes in applicable laws. Updates to the Privacy Notice will be valid from the published effective date.
If the updated version has material changes, we will notify you at least 30 days in advance by posting a notice of the change on the "Policy Updates" page. ticas "from our website. We may also notify Users of the change by email or other means.
Transfers of your Personal Data to other countries
Our operations are supported by a network of computers, cloud-based servers, and other information and infrastructure technologies, including but not limited to third-party service providers. Both we and our third-party service providers may store and Process your Personal Data in the United States of America and in other parts of the world. We will protect your information as described in this Privacy Notice in the event that your Personal Data is transferred to other countries. When you use our Sites and Services, you consent to the transfer of your Personal Data to other countries, including those whose data protection regulations are different from those of your country. We do not guarantee that our Sites and Services are appropriate or available in a specific jurisdiction.
11. Contact us
You can contact us if you have general questions about our Privacy Notice and related practices, or questions about your Account information or Personal Data.
We want to make sure your questions are directed to the right place:
Click here to contact us about your transaction or your Eva-dts account, or about other questions.